Privacy policy

Privacy Policy

At PAWEXO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment providers)

  • Order history

  • IP address, browser type, and device information

  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

  • Send promotional emails and special offers (only if you have opted in)

Payment Security

We do not store your payment card information. All payments are processed securely through trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Marketing and analytics services

  • Legal authorities when required by applicable law

These service providers may access your information only as necessary to perform services on our behalf.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we work to maintain reasonable safeguards.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request a copy of your personal information where applicable

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our customer support team through the contact information available on our website.